Returns & Exchanges
We want you to love your new furniture as much as we do, which is why we offer a 30-day return policy for items in their original packaging. Please ensure all products are unassembled and ready for inspection to qualify for a full refund.
Initiate Your Return
Contact our customer support team via the online portal or email within 30 days of delivery to request a Return Merchandise Authorization.
Prepare the Package
Carefully disassemble your items and place them back into their original boxes, ensuring all hardware and instructions are included to avoid restocking fees.
Schedule a Collection
For larger furniture pieces, we will coordinate a specialized courier to collect the item from your doorstep at a time that suits your schedule.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing