Frequently Asked Questions
Everything you need to know about bringing daals home.
What are your standard shipping timeframes?
Most of our in-stock furniture items are delivered within 3-5 working days. For larger items requiring a two-person delivery team, you will receive a booking link to select a convenient date.
Do you offer international delivery?
Currently, we only ship to addresses within the United Kingdom. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for furniture?
We offer a 30-day return window for all items. Products must be returned in their original packaging and in a resaleable condition. Please note that return shipping fees may apply.
Do your products come with a warranty?
Yes, all daals products come with a standard 1-year manufacturer warranty that covers structural defects and manufacturing faults to give you total peace of mind.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's portal to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and Clearpay.